FAQs
What is The Right To Dance (TRTD)?
The Right To Dance is an individual liberty. A collective mindset. A call-to-action.
TRTD is a fundraising initiative giving members of the underground music community the change to support War Child through on signing up to a monthly subscription, donating on a regular basis. It allows for donors to support a charity through their own passion.
Donate Differently. Stand up for children impacted by war through a music-led fundraising movement.
What is War Child?
We protect, educate, and stand up for the rights of children caught up in conflict. We aim to reach children as early as possible when conflict breaks out, and stay to support them through their recovery - helping to keep them safe, give them an education, and equip them with skills for the future.
How does my Purchase help?
The money raised from The Right To Dance will help War Child protect, educate and build a future for tens of thousands of children affected by war across Afghanistan, the Central African Republic, Democratic Republic of Congo, Iraq and Yemen.
In 2020 our programs impacted: 171,992 children, young people, and adults and 80,582 women and girls For every £1 we spend: • 89p on running our programmes to help those affected by war and advocating for children's rights
• 11p on charity administration and allows us to fundraise and be more effective.
I want to find out more about what War Child does to help children affected by war. Where can I find more information?
If you would like to find out more about War Child’s work please go to our website: https://www.warchild.org.uk/what-we-do
I’ve bought something! When will it arrive?
We are working with an external fulfilment partner for The Right To Dance who are currently aiming to dispatch all items within 3 working days of you placing the order.
Please allow up to 3-5 working days for UK orders and 28 for international orders to arrive from dispatch date. If you have any questions, please contact us at: trtd@warchild.org.uk
Are there different dispatch rules for different items?
In some cases, items may be shipped from separate places which will mean they will arrive separately and at different times. If this is the case, the items will have further details in their descriptions.
Do you ship anywhere?
Yes, please note shipping costs vary based on where we are shipping to, and the customer will be responsible for all customs, duty and local tax costs. Please check before ordering.
Is shipping included?
No, it is not. This will be charged separately at the checkout stage. We offer free UK shipping for orders over £50.
I’ve changed my mind. What happens next?
Should you wish to return a product to us, please complete the enclosed returns slip and send your parcel to: Bamboo Fulfilment - UNIT 16A Brook Mill Estate, Station Road, Wrea Green , Preston, PR4 2PH within 14 days from the date of receipt of the items, provided that you send back the items at your own cost, within 14 days of informing us of your intention to do so. We will be happy to refund the price of or exchange a Product provided it is in fully resalable condition with any labels/tags still intact and as far as possible, in its original packaging. If we find that the Product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund or exchange on the Product.
You will bear the cost of returning the Product to us and we will not refund your original delivery charge unless you have exercised your right to cancel the contract under the Consumer Contracts Regulations.
My discount code isn’t working, what should I do?
If you received a discount code for TRTD Merch and it isn’t working please contact the team at trtd@warchild.org.uk
It’s sold out in my size, when will there be a restock?
We aim to restock items as and when they are needed unless it states that it is a limited edition item.
Is there someone I can get in touch with for help?
If you have any questions, please contact us at: trtd@warchild.org.uk
What are the T&Cs?
The T&Cs are available on our website here:
What is War Child’s Privacy Policy?
See the Privacy Policy here www.warchild.org.uk/privacy-policy.